SMS Terms

We only send text messages to people who asked us to contact them that way. On this site that means ticking the optional text-message checkbox on the contact or consultation form, and leaving a mobile number we can reach you on.

The text-message checkbox is separate from the main consent checkbox, and it is optional. Agreeing to be texted is not a condition of sending an enquiry, of booking a consultation, or of buying anything from us.

If someone else's number is entered, or a number that is not yours, the messages are being sent without consent. Tell us and we will stop them and remove the number.

Message frequency varies with the conversation. A consultation enquiry might involve a handful of messages to agree a time; a simple question might involve one or two. We do not run a recurring marketing broadcast, and we do not add people to a scheduled campaign because they sent a message.

Message and data rates may apply to any message you send or receive, depending on your mobile plan and carrier. We do not charge for the messages themselves, and we do not reimburse carrier charges.

Delivery is handled by mobile carriers and is not guaranteed. Messages can be delayed or fail for reasons outside our control, so please do not rely on a text message for anything urgent or time-critical.

Reply STOP to any message from us to stop receiving text messages. You will get a single confirmation that you have been removed, and nothing further unless you contact us again.

Reply HELP to any message for help, or contact us using the details below.

Opting out of text messages does not remove your enquiry or stop us replying by email or phone if you asked us to. To change how we contact you generally, or to have your details deleted, see the privacy policy.

• STOP — stop receiving text messages from us.
• HELP — get help with the messages you are receiving.
• START — begin receiving messages again after opting out.

We do not sell, rent or share phone numbers with anyone for marketing. Your number is used to talk to you about your enquiry and nothing else.

Text messages are delivered through a messaging provider, which necessarily handles the number in order to deliver the message. No provider is connected yet; when one is, it will be named in the privacy policy along with everything else that touches your information.

If how we use text messages changes, these terms will be updated first and the effective date at the top of the page will change with them.

Questions about these terms: Email voxreceptsolutions@gmail.com, or use the contact form at /contact.